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At saleemcosmetics.pk, your satisfaction is our priority. If you are not entirely happy with your purchase, we are here to help.
1. Returns
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You have 7 days to return an item from the date you received it.
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To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it.
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The item must be in the original packaging with all seals intact due to hygiene reasons.
2. Refunds
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Once we receive your item, we will inspect it and notify you of the status of your refund.
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If your return is approved, we will initiate a refund to your original method of payment or via bank transfer within 5-7 working days.
3. Damaged or Wrong Items
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If you receive a damaged or incorrect product, please contact us immediately at [Insert Email/Phone] with a photo of the item. We will arrange a replacement or full refund at no extra cost to you.
4. Shipping Costs
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You will be responsible for paying your own shipping costs for returning your item unless the return is due to our error (wrong or damaged product). Shipping costs are non-refundable.
